For ages 21+

Responsible Gaming at db89

Enjoy entertainment within limits — at db89, we place the highest importance on every player's protection and peace of mind.

Our Commitment


db89 believes that online betting and casino gaming can be an enjoyable form of entertainment — but only when experienced responsibly. While playing on our platform, it is our responsibility to safeguard every player's safety, mental wellbeing, and family life balance.

We want to be clear — online gambling or betting should never be considered a source of income. It is purely a recreational activity. Never turn to betting to ease financial pressure or repay debt.

At db89, we provide a number of effective tools and resources to help you keep your gaming habits in check. Only those who are 21 years of age or older may create an account and play on this platform.

Need help?
The db89 support team is always here for you

If you feel your gaming habits are getting out of control, contact us right away.

Live Chat — 24/7
For ages 21+ only

Core Principles of Safe Gaming


Set a budget

Before each session, decide for yourself how much money you will spend. Do not exceed that limit — chasing losses to try to recover money is dangerous.

Monitor Your Time

Keep track of how long you play. Playing for extended periods in one sitting increases mental fatigue and reduces decision-making ability. Take regular breaks.

Play with a Clear Head

Avoid betting when you are stressed, lonely, or feeling low. Play in a positive frame of mind and for entertainment — not to escape problems.

Keep Your Family Safe

Keep your account and password away from minors. db89 is for adults (21+) only — access by minors is strictly prohibited.

Keep Entertainment as the Goal

The main purpose of playing is to have fun. Winning and losing are both part of the game. Play at db89 for the enjoyment, not in expectation of profit.

Recognize the Signs

Regularly assess your own gaming patterns. If you feel you are losing control over your play, take action immediately and seek help from db89 support.

db89's Protection Tools


We want you to always stay in control. db89 provides the following tools, which you can use at any time from your account settings.

Deposit Limit

Set your own maximum deposit limit on a daily, weekly, or monthly basis. Once set, it takes effect immediately — requests to increase the limit require processing time.

Time-Out

Temporarily close your account for a set period — from 24 hours up to 6 weeks. During this time, logging in or placing bets will not be possible.

Self-Exclusion

If you want a long-term break, choose self-exclusion. Once activated, your account will be completely closed and promotional emails will also stop.

Activity History

View your betting history, deposit and withdrawal records, and session duration at any time. Analyze your own habits and take action if needed.

If you need help using these tools or changing your settings, contact db89 support via live chat — we provide 24/7 service.

Warning Signs of Problem Gambling


If any of the following apply to you, you should seek help promptly.

1
You feel the urge to bet more in order to recover money you have lost.
2
You hide the amount you bet from family or friends.
3
Betting is causing you to neglect your work, studies, or family responsibilities.
4
You try to take a break from betting but cannot manage to.
5
You are borrowing money or dipping into savings to fund your betting.
6
When you are not playing, you feel restless, anxious, or irritable.

How to Get Help


If any of the signs above are present in your life, do not try to deal with it alone. db89 is here for you.

Contact us via live chat
Speak directly with one of our support agents — 24 hours a day, 7 days a week, in Bengali and English.
Send us an email
[email protected] — we will respond as quickly as possible and handle your issue with full confidentiality.
Account Restrictions
Deposit limit, time-out, or self-exclusion — activate any of these instantly at any time with the help of support.

Tips for Healthy Betting Habits


  • Only play with money you can afford to lose.
  • Write down your time and money limits before each session.
  • Avoid betting when you have been drinking or are feeling emotionally unstable.
  • Regularly review your transaction history at db89.
  • Talk openly with your close family members about your gaming habits.
  • Give equal time to other hobbies and leisure activities alongside betting.
  • Never bet with borrowed money or money set aside for bills.
  • Do not increase your stakes in an attempt to recover losses.
  • Do not share your account details with minors (under 18 or 21 years of age).
  • Do not treat betting as a livelihood or a guaranteed source of income.
  • Do not play for long stretches at a time — take regular breaks and step away from the screen.
  • Do not bet on behalf of someone else's account or based on a stranger's advice.

Protection of Minors


db89 firmly believes that keeping children and teenagers away from online gambling is an important responsibility of parents and guardians. To create an account on our platform, you must be 21 years of age or older.

Use parental control software on your device to prevent your child or any minor you know from accessing sites of this kind. Always keep your login details secure and do not share them with others.

If you believe a minor is using a db89 account, notify us immediately at [email protected] — we will take action right away.

21+

db89 is for ages 21 and above only

Responsible Gaming FAQ


After logging into your db89 account, go to the Account Settings section and look for the "Responsible Gaming" option. There you can set your own daily, weekly, and monthly deposit limits. For any assistance, contact us via live chat — we're available 24 hours a day.

Yes, but it is not possible to reactivate your account until the set exclusion period has ended. To reactivate after the exclusion period, you will need to contact db89 support. Promotional communications will also be paused during this period.

A time-out is a short break — typically from 24 hours up to 6 weeks. During this period you cannot log in or place bets, but once the set time has passed, your account is automatically reactivated. Self-exclusion is a long-term solution — ending it requires the help of db89 support.

Start by listening with empathy and encourage them to talk about the problem without blaming them. Encourage them to contact db89 support — at [email protected] or via live chat. We can help set up self-exclusion or a time-out on their account.

The minimum deposit amount at db89 is ৳100, which applies to all payment methods (bKash, Nagad, Rocket, Upay). This limit is set as part of responsible gaming — you can also set your own maximum limit according to your budget.

Yes, the db89 support team is available 24 hours a day, 7 days a week in both Bengali and English. For managing gaming habits, limit settings, time-out, or self-exclusion — contact us via live chat or at [email protected].

Enjoy db89 Responsibly

Set your own limits and keep your entertainment healthy. We are here whenever you need us.

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